Accessibility

Accessibility Statement

USE Federal Credit Union is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually working to improve the accessibility and usability of our website to ensure equal access for all users.

Our Commitment

We believe that everyone should have equal access to financial services and information. Our goal is to ensure that our website is accessible to all users, regardless of technology or ability. This commitment extends to:

• Members with visual, hearing, motor, or cognitive disabilities
• Users of assistive technologies such as screen readers, screen magnifiers, voice recognition software, and alternative input devices
• Users with temporary disabilities or situational limitations
• Senior citizens and those with age-related accessibility needs

Standards and Guidelines

We strive to conform to Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines provide a framework for making web content more accessible to people with disabilities and user-friendly for everyone.

Our accessibility efforts include:

• Providing alternative text for images and non-text content
• Ensuring proper color contrast ratios for text and background colors
• Creating keyboard-accessible navigation and interactive elements
• Structuring content with proper semantic HTML and headings
• Ensuring forms are properly labeled and include helpful error messages
• Making multimedia content accessible with captions and transcripts
• Designing for screen reader compatibility
• Maintaining consistent and predictable navigation

Third-Party Accessibility Review

To ensure the highest standards of accessibility, USE Federal Credit Union engages with third-party accessibility specialists who conduct manual reviews of our website. These expert reviews help us identify and address accessibility barriers that may not be detected through automated testing alone.

Our third-party reviewers evaluate our website against WCAG 2.1 Level AA standards and provide detailed recommendations for improvement. This comprehensive approach ensures that our website is truly usable by people with all types of disabilities.

Ongoing Improvements

Accessibility is an ongoing effort, and we are continuously working to enhance the accessibility of our website. Our commitment includes:

• Regular accessibility audits and testing with users who have disabilities
• Staff training on accessibility best practices and inclusive design
• Incorporating accessibility requirements into our website development process
• Staying current with evolving accessibility standards and technologies
• Promptly addressing identified accessibility issues

Accessibility Features

Our website includes the following accessibility features:

Navigation

• Skip navigation links to jump to main content
• Consistent menu structure across all pages
• Clear and descriptive page titles
• Breadcrumb navigation, where applicable

Content

• Readable fonts and appropriate text sizing
• High contrast between text and background colors
• Descriptive link text that makes sense out of context
• Properly structured headings for easy navigation
• Alternative text for all meaningful images

Functionality

• Full keyboard navigation support
• Visible focus indicators for interactive elements
• Forms with clear labels and helpful error messages
• Time limits that can be extended or disabled
• Compatibility with common assistive technologies

Known Limitations

Despite our best efforts, some content on our website may not yet be fully accessible. We are aware of the following limitations and are actively working to address them:

• Certain third-party content and embedded applications may have accessibility limitations beyond our direct control
• Some PDF documents may not be fully accessible (we are working to remediate these files)
• Legacy content is being reviewed and updated to meet current accessibility standards

If you encounter an accessibility barrier, please let us know so we can work to resolve it promptly.